Onboarding · started 14 Jul · last saved today 11:41 · CSM Ritika Sharma
13 of 14steps complete
Ops sign-off — Sneha Iyer, 28 Jul 11:20
Finance sign-off — pending · activation stays locked until both sign
Client setupprofile, brand, billing
Service scope44 locations
Commercialscontract, PM, AMC
Service levelsrate card, SLA
Governanceusers, approvals
Operationsescalation, visits
Activationreview & go-live
Go-live gates
7 passed · 2 warnings · 1 exception grantedSigned MSAMSA uploaded & verifiedPass GSTIN & PAN verified6 GSTINs + PAN verified · valid POs on filePass Locations ready41 of 44 active · 4 areas unverifiedWarning Service scopeVisit commitment set for all PM categoriesPass Rate in band₹3.5/sqft within band for RetailPass Rate card + NTEv2 active · NTE set for 3 categoriesPass SLA complete2 tighter overrides await Ops approvalWarning Users & approvalsVerified Client Admin · slabs contiguousPass Partner coverageNo partner for Vertical Transportation in Siliguri + WarangalException granted by Sneha Iyer — Tier-2 VT coverage in onboarding pipeline; ETA 3 weeks. Sites covered ad-hoc till then. Revocable.Exception granted Intake channel3 channels enabled · QR sheets queuedPass Blocking activation
Finance sign-off pending
Maker-checker needs Ops and Finance. Ops signed off this morning; finance review is with Vikash Gupta.
Everything else has passed or carries a revocable exception.
On activation
Priya Nair is auto-invited as Client Admin
The activation date anchors the contract anniversary
QR sheets for all 44 locations go to print
Your portal goes live at one.serviceyantra.com/acme
Company profile
Acme Facilities Private Limited
Private LimitedEnterprise ChainRetailAcme Retail Group
PANAACCA4521FVerified
CINU74999KA2016PTC092841
Registered addressNo. 40, 3rd Block, Koramangala, Bengaluru 560034
Primary contactPriya Nair · Head of Facilities
Ops escalationRohan Kulkarni
Finance / APap@vendors@gst.desk@
Brand & portal
Display nameAcme Facilities
Name on invoicesAcme Facilities Private Limited
Portal addressone.serviceyantra.com/acme
Accent colour#0052FF
Square markacme-mark.png · app icons, QR sheets
Co-branding is on — the platform logo appears alongside yours.
Billing entities
One record per GSTIN — one entity per operating state · 6 states coveredTDS under section 194C · SEZ entity invoices carry zero-rated GST · PO caps apply before invoice approval.
